Device Management

Wherever your devices are to be procured from, the portal can be branded as your own and used to:

• Offer a choice of devices and bundles to your end users
• Provide end users with a secure ordering process
• Manage all assets by Serial Number or your own Asset ID
• Track repair requests
• Process and track insurance claims
• Track payments from end users

Your end users / parents can have the ability to:

• Browse a shortlist of device options which are carefully selected by you
• Procure a device with no personal credit check
• Choose a payment option to suit their requirements
• Process any insurance claims or repair requirements
• Check their payment history and account balance
• Join different schemes with one single account

The fully managed service option from Eden provides:

• Communication with end users throughout the process including attendance at open days
• Flexible ordering windows
• Device and accessory order processing
• Device unboxing and setup procedures
• All administration tasks including payment collection & chasing
• Finance to cover different end user payment options
• Transfer of ownership of devices to the end user at the end of the finance term

The Eden Scheme portal has been built with flexibility in mind. We understand that every organisation will have different requirements for their rollouts.

Contact Eden to discuss your requirements and to see how you can simplify your processes.