Eden Scheme Parent Portal

Care Packages

Repair

Knowing that your devices are being managed with premium care is a fundamental aspect of a successful device rollout program.

Eden are approved by the FCA to provide market leading compucover insurance and warranty products.

Whether you choose to add insurance policies to your devices, or you go for an ad-hoc repair service, our experienced repair centre will ensure all requests are turned around quickly with the use of reliable original parts and returned via a next day courier partner.

Speed: We aim to complete repairs within 24 hours of receiving your device.

Quality: We only use original parts and carry our professional repairs with maximum care.

Assurance: All repairs come with a 12 month guarantee.

Aftercare: We react quickly in the unlikely event that any issues arise after a repair.

Warranty Services

We understand that mechanical breakdown and faults with IT equipment is inevitable. This is why offering an extended warranty product twinned with our insurance product sets us apart from the crowd.

Mechanical or electrical malfunction with IT equipment is validated through a fast and efficient claims process and collected and returned for without charge.

To find out more about warranty and the benefits of offering our extended warranty products please find the relevant contact on our contact us page.

Extended Warranty Features and Benefits include:

  • Mechanical breakdown is covered
  • Efficient claims validation process
  • Free collection and repair process
  • No Excess fees
  • Choice of cover from between 1 and 4 years
All this managed in one place

Manage all aspects of your device programme from one simple portal..

Find Out More


Request a demonstration

To arrange a demonstration or if you have any questions for us then please fill out the form opposite. One of our team will be in touch as soon as possible.

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